Taxes and fees that are shown are estimates only. The grounds are beautifully maintained , the beach was amazin raked daily by tractor to be smooth and iliminate any seaweed that washed up. Which popular attractions are close to Iberostar Punta Cana? Nevertheless, we are sorry for the other aspects where we could not exceed your expectations. Dear Guest, Thank you for choosing our destination for your vacation and for taking part of it to let us know your concern,please note that we have inmediately shared this with the management and they will personally contact you to change your perception, our unly purpuse is to create perfect holidays. They also often held beachfront buffets that allowed us to eat at tables on, the beach while listening to live music. Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults. I do, however, understand the point as it's difficult to sustain based on a business perspective. Best Iberostar Hotels & Resorts in Punta Cana: find 30,274 traveler reviews, candid photos, and prices for 4 Iberostar Hotels & Resorts in Punta Cana, Dominican Republic. The drinks were lovely too - we mainly ordered Pina Coladas, Shirley Temples and Rum and coke. Iberostar Bávaro Golf Club - Just moments away from the beaches of Punta Cana, this Dominican Republic golf course is a gem among gems. Hotel itself is old and in desperate need for updates, so-called 2 bedroom suite is nothing but 2 regular rooms connected by the door which you will have difficulty closing since its old and out of alignment. The upper middle-range resort has 600 guest rooms. The public toilets are extremely clean. Michael from La Espanola is also fantastic, very attentive and great demeanor. My only "complaint" is that the restaurants require a reservation and are limited to maybe 1 stay, depending on length. Our entire stay was stress-free and we made some great memories - we shall return, we are not sure when but soon we hope. Screens on balcony, Dear guest, Thank you for taking the time to leave us with your helpful review. Iberostar Punta Cana is located on the far left of the complex, followed by Dominicana, Selection Bavaro (family) and Grand Bavaro (luxury, the one with the boat). Which languages are spoken by the staff at Iberostar Punta Cana? The waitress found her smile after being tipped. The balcony overlooked the side of the complex, towards the next hotel (Riu Palace). This luxurious hotel is designed especially for vacations for couples and for families with children. It is located right on Punta Cana beach which was one of the best in the world. This was our 4th visit to Iberostar Punta Cana in 2 years, a wonderful resort with the most wonderful staff. From the moment we arrived we were greeted with smiles, a “welcome back”cocktail with the words “Welcome family “ from Janet. The grounds are very well kept .The beach and pool areas are nice if you can find a spot to sit. There are more places to choose from in the Bavaro area. It was like, Dear Cassie, Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel and for your considerately kind comments regarding our staff. Does Iberostar Punta Cana have an airport shuttle? We will not review every detail of your valuable feedback, but we want you to rest assured that we have taken the proper notes and shared them with our management team who will take the corrective measures in attempt to improve our service delivery. When we arrived, there was hardly anyone in the lobby and no one to offer us the expected welcome drink. The staff for the most part is great. Iberostar Punta Cana. iberostar punta cana hotel punta cana, punta cana iberostar. There's an Iberostar golf course but we didn't use it. Located in the Bavaro district in El Cortecito, 8.1 miles from Punta Cana, Iberostar Dominicana boasts an outdoor pool and spa centre. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. We always ate breakfast by the beach instead of the main restaurant as it was peaceful and of course had a great view. What are some restaurants close to Iberostar Punta Cana? Taxes and fees that are shown are estimates only. Sincerely, Quality Manager Iberostar Punta Cana, My boyfriend and I stayed at Iberostar Punta Cana in September 2019 and are currently looking to book a return trip this September (providing the crisis has eased). Book Iberostar Punta Cana, Bavaro on Tripadvisor: See 8,245 traveller reviews, 9,165 candid photos, and great deals for Iberostar Punta Cana, ranked #14 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. Some rooms feature a seating area where you can relax. Iberostar Bávaro Golf Club. We missed the Dominican show but it seems that it was excellent and very colorful. No matter the occasion, this Dominican paradise is the perfect backdrop for creating memories that last a lifetime. Its exquisite gastronomy and great entertainment make this a very tempting place. The lunch buffet on the beach was also very good. We would like to extend our apologies for any failure committed by our concierge who, as per your words did not acted in line with our standards of service and attention. -Raymundi from the restaurant by the ocean and pool is fantastic. This was our first time to Punta Cana and we where not disappointed. Yes, Iberostar Punta Cana offers an airport shuttle for guests. The bedroom is not a huge deal to us as we only spend time in there to shower and sleep. Friendly atmosphere. Carretera Arena Gorda Playa Bávaro, Punta Cana, Bavaro, Punta Cana 23000 Dominican Republic, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. It makes us so happy to read all your praises regarding our service and facility as we always strive to deliver an exceptional guest experience to all our guests. The buffet was good but redundant. The lay out felt comfortable and everything was a short walk away. It is a unique, undulating course with some level ground and features that make for a memorable game, such as lakes, streams, desert-like … Some units include views of the sea or garden. By no means its a 5 star place as they advertise on their own website (btw booked directly with them). Response from QualityManagerDR, Quality Manager DR at Iberostar Punta Cana. The room was standard but the bed was sooo comfy and was such a great sight at the end of a long day. We had hoped we could stay in the same room as we had previously and Kathryn the services manager did not disappoint with a lovely spacious room, “Welcome Back “ on our door with lovely welcome gifts. After reading reviews, I had thought I had prepared myself for the *Hard sell and resort environment. Came with a family to puntacana iberostar hotel coral level. The staff speaks multiple languages, including English, Spanish, French, and Italian. Own or manage this property? The sea was beautiful, on one day we had a little rain and it got a bit choppy but it was still lovely to swim in. Enjoy Punta Cana for 4 nights in a spacious and luxurious Junior Suite, the ideal place to relax after a perfect day on vacation. The rooms were nice, big and clean, although somewhat plain and not particularly luxurious. The food is edible if bland. Adult guests can fully rejuvenate with Aliveness. Iberostar Punta Cana is located on the far left of the complex, followed by Dominicana, Selection Bavaro (family) and Grand Bavaro (luxury, the one with the boat). The property is dotted with tropical gardens and 75 bungalow-style buildings. It’s about 17 miles from Punta Cana International Airport (PUJ). Among the shows, Michael Jackson is a must, but Las Vegas was also very good. All we got from him was requests for a meeting to buy a time share. The entertainment staff were very cheerful and inviting and would make us dance every evening. Best Regards, Online Quality Manager Iberostar Punta Cana, Tripadvisor Plus Subscription Terms & Conditions, Dominican Republic Ski-In / Ski-Out Hotels, Grand Palladium Hotels & Resorts in Dominican Republic, Barcelo Hotels & Resorts in Dominican Republic, Be Live Collection Hotels in Dominican Republic, The Leading Hotels Of The World in Dominican Republic, BlueBay Hotels & Resorts in Dominican Republic, Luxury Bahia Principe Hotels in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, Dominican Republic Hotels with Free Parking, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts Dominican Republic, All Inclusive Hotels in Dominican Republic, All Inclusive Resorts in Dominican Republic, Resorts on the Ocean in Dominican Republic, Hotels with Free Wifi in Dominican Republic, Hotels near Punta Cana auf Deutsch Einfach Schone Ausfluge. This golf course in Punta Cana, designed by PB Dye, is just twenty minutes from the airport. Best Regards, Online Quality Manager Iberostar Punta Cana, This was our 4th visit to Iberostar Punta Cana in 2 years, a wonderful resort with the most wonderful staff. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Book Iberostar Punta Cana, Bavaro on Tripadvisor: See 8,242 traveller reviews, 9,164 candid photos, and great deals for Iberostar Punta Cana, ranked #16 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. The only thing I would suggest is more hangers. 5 classificações de 5. See 8,247 traveller reviews, 9,165 candid photos, and great deals for Iberostar Punta Cana, ranked #16 of 37 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. family with two kids. Anyhow, my review: - Room was clean and very well presentable. See more questions & answers about this hotel from the Tripadvisor community. Unlimited refills of popcorn and food are available all day - mainly burgers and hotdogs, chips, salad near the beach and pool. We left her a tip every morning ($2) and my wife left her shoes and beauty products before we left. The $10 Tourist Card, once required for all tourists to purchase separately at the airport, is now included in your airfare when visiting the country–one less thing to worry about! There were numerous water stations where we could refill our water and ice whenever we wanted. Also, we regret that you have suffered a digestive disorder whilst in our hospitality; we have no medical reports of this type of illness. Work out in the beachfront fitness center, and clear your mind and relieve stress at Iberostar Dominicana's modern spa. Once again, thank you for all your praises, we would be honored to count with another opportunity to host you in the future. The gym is small but quite deserted. One of our top picks in Punta Cana. Beach restaurant. I can't pin it down to one thing but I will speculate it's either the, Dear Bill, We really appreciate you notifying us of your concerns related to your recent stay with us. Set in a palm grove. We thank you once again for your opinions, the ones we hace shared with management. All inclusive (generous, varied buffets for all meals). Make special memories in the beautiful Punta Cana with Iberostar Grand Bávaro. If the hotel could in anyway encourage a better atmosphere there then this would only be a bonus for the resort! Beach restaurant. The coffee really leaves something to be desired; it tasted like salt. We went to Buffet Higuey more often than not but there is also Hispaniola on the Dominicana side. There are more places to choose from in the Bavaro area. Book Iberostar Grand Bavaro, Bavaro on Tripadvisor: See 12,693 traveller reviews, 15,029 candid photos, and great deals for Iberostar Grand Bavaro, ranked #1 of … Occupancy limits :- 3 adults, 2 children, 4 total combined. Every room comes with a private bathroom. Bartenders were all very pleasant. The food was good and one of the highlights of the experience. Must book). What are some of the property amenities at Iberostar Punta Cana? Iberostate Bavaro Golf & Club, Punta Cana: Hours, Address, Iberostate Bavaro Golf & Club Reviews: 4.5/5 From the moment we arrived we were greeted with smiles, a “welcome back”cocktail with the words “Welcome family “ from Janet. Will gladly visit them again in the future! Explanation Of The Bahia Resorts in Punta Cana - July 3, 2020 Grand Bahia Room & A La Carte Requests - Revised March 19, 2019 A Detailed guide to AI's in the D.R. Great experience and the staff were. Your praises will serve as an added inspiration for our entire team to consistently maintain the high standards of excellence which you have experienced during your stay with us. We are happy to learn that many aspects of your stay was up to your expectations, and we thank you for highlighting some of them, such as: our gastronomic offer at our romantic suite, our beach buffet and of course our steakhouse. Rooms facing the pool may increase the noise levels, Dear guest, We want to thank you for sharing your opinion on Tripadvisor, we are very pleased to read that you had such a pleasant time at our hotel Iberostar Punta Cana. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Does Iberostar Punta Cana offer any business services? The Star Prestige Team was awesome Madelene on arrival and Yohanna at the bar in the lounge where friendly and attentive, The crew at the Beach Erick , Kenny and Alex where always available and attentive to our needs. It had a beautiful wildlife fountain with flamingos and other birds. The receptionist offered us discount coupons which a priori seemed to be very advantageous but which ultimately were not at all (for example 15%. Thank you Iberostar, Punta Cana! We opted for the romantic Star Class suite, Distinction collection. Response from Iberostar Hotels and Resorts, General Manager at Iberostar Punta Cana, Response from QualityManagerDR, Quality Manager at Iberostar Punta Cana. Rooms come with a flat-screen TV. Each room at this resort is air conditioned and features a flat-screen TV. Without being luxurious, I would say that the romantic suite was worth it, for its size but mainly the spa baths and sauna included. Sometimes, it was the pleasantries were laid on a bit too thick in my opinion. Top room amenities include a minibar, air conditioning, and a flat screen TV. During Covid, they managed to keep a buffet open while taking measures to keep it safe. Each room at this resort is air conditioned and features a flat-screen TV. Now £119 on Tripadvisor: Iberostar Punta Cana, Dominican Republic. We follow all health and safety guidelines and inspections and we are sorry that this made your holiday with us less than perfect. We got a bottle of champagne when we arrived. Pros- the staff was overall friendly, although there was on more than one occasion a language barrier once you ventured passed the general niceties. Best Regards, Online Quality Manager Iberostar Punta Cana. We had a great time and would definitely return again. At Iberostar we aim to please our guests in all aspects, so we will take note of your suggestions and will study the viability of extending our range. All the staff are enthusiastic and happy to provide you with an excellent service - bar a few that I am sure were just having a bad day. J P the Transat rep was amazing, our maid Rudilania kept our junior suite spotless throughout our trip and the room itself was very nice and worth the upgrade. Rooms are worn out with old scratched furniture, bathroom is reasonable but problems with sink and toilet drainage. Both were very nice and seemed to enjoy their jobs very well. Yes, free parking is available to guests. The beach - wow. Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Montserrat Manor Restaurant, and Herman 311 Bar & Restaurant. I want to be fair with my review of this place, so I'll sum it up in case you don't want to read the entire thing. Iberostar Punta Cana - All Inclusive 5 Star Hotel - Dominican Republic - Call Toll Free: 1-888-774-0040 or Book Online Are any cleaning services offered at Iberostar Punta Cana? Iberostar Punta Cana, Bavaro: Zobrazte 8 247 recenzí zákazníků, 9 165 fotografií cestovatelů a skvělé nabídky pro zařízení Iberostar Punta Cana, které se v Bavaro umístilo jako 16. z 37 hotely a je ohodnocené na Tripadvisor jako 4,5 z 5 The shower, fridge bar and balcony were good. Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Montserrat Manor Restaurant, and Herman 311 Bar & Restaurant. I can say with 100% honesty that during our 7-night stay they literally did not get our room service order correct a single time. We are delighted to learn that you have been overall impressed with the quality of our facilities and service offered. Ok, there are 2 good things about this place: beach itself and WiFi. Best Regards, Online Quality Manager Iberostar Punta Cana, I'll start with the positives. Please do not hesitate to contact us any time you need it. Sometimes the salesmen on the beach get a bit frustrating as they work long days and would like a drink but once you let them know you are not interested in what they are selling, you can have a nice, genuine conversation with them. Our concierge seemed very nice and pleasant but completely useless. Our goal in the Iberostar chain is to offer a high quality experience in our guests' vacations. Enjoy free breakfast, free WiFi, and free parking. The Iberostar Bávaro Golf Club is a 72 par, 18-hole golf course, surrounded by lush vegetation and with spectacular views. Thank you for bringing this to our attention, and we are sorry for any inconvenience caused. I had not. We were treated very well by all the staff. (Tip: learn some basic Spanish phrases pertaining to alcohol (for drink orders), diner and drinks, and different ways to say "no thank you".) We are disheartened that we could not meet your expectations. We were allowed to use the two buffets (Punta Cana and Dominicana) and the performance hall was located on the Dominicana side (as well as the casino and disco. We do hope though to have another opportunity to host you again as we want you to witness our improvements. In conclusion, without being a 5 star (I would rate it 3.5), we had a great week and we would go back. Anything needed was promptly attended to. Best regards, Quality Manager Iberostar Púnta Cana, One week in February 2019 with Air Transat. This is the version of our website addressed to speakers of English in the United States. Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant. Please see our partners for more details. Food and drink - we love all types of food so although the buffet may get repetitive, if you are creative and love food then it doesn't matter as you can mix and match every evening. Although the entertainment team provide activities throughout the day they aren't pushy unless they know you are really willing to join in! Iberostar Bavaro is located along one of the Dominican Republic’s most beautiful beaches. Your enthusiastic comments about the prime pillars we set in place to ensure amazing holidays for our guests are great to receive. Fish much better than meat. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. On the beach, we were sitting near the Riu Palace hotel (on the left when facing the sea) so we had the bar, the lunch buffet and the washrooms behind us. What food & drink options are available at Iberostar Punta Cana? Six on-site a la carte restaurants (dining restrictions apply), two international buffets, and a grill/snack bar create a unique dining experience at this Punta Cana resort. Each time we would have to settle for an incorrect order, or send them back to rectify. We were allowed to use the two buffets (Punta Cana and Dominicana) and the performance hall was located on the Dominicana side (as well as the casino and disco. Iberostar came up as I searched so I went for it. Iberostar Punta Cana features free WiFi throughout the property. We ate in the American Diner - it was ok. We preferred the buffet so decided not to try the other restaurants but we heard good things about the seafood on the beach. Normally I would stay at the Reserve Paradisus Punta Cana, but it was all booked up so I turned to look for 4-5 star place which would offer 2 bedroom suite. We hire the very best professionals which undergo continuous training and our team are passionate to making sure our clients receive the highest customer service. Best Regards, Online Quality Manager Iberostar Punta Cana. Also, please accept our sincere apologies if our selection of beverages has failed to meet your expectations. Designed by P. B. Dye, the expertly crafted, 18-hole course is as much a delight for beginners as for those looking for more of a challenge. "if any one can give advice appreciate. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Kind Regards, Quality Manager Iberostar Punta Cana, The complex is very pretty and well laid-out. His vision and hard work are clearly displayed, as the layout features a challenging and picturesque course with lakes, streams, desert-like features, and a stunning cascade. If your vacation preference is mediocrity, than this is you place. Friendly atmosphere. Dear guest, We are grateful to you for choosing Iberostar for your latest holiday, and for sharing the experience with us. We hope that you had a pleasant journey home and once more, we thank you for your feedback. Iberostar Punta Cana - All Inclusive 5 Star Hotel - Dominican Republic. It is also very satisfying for us to learn that you are already arranging to return on September again, it will be an honour to welcome you back, until then we wish you all the best. Kind Regards, Quality Manager Iberostar Punta Cana, Tripadvisor Plus Subscription Terms & Conditions, Dominican Republic Ski-In / Ski-Out Hotels, Grand Palladium Hotels & Resorts in Dominican Republic, Barcelo Hotels & Resorts in Dominican Republic, Be Live Collection Hotels in Dominican Republic, The Leading Hotels Of The World in Dominican Republic, BlueBay Hotels & Resorts in Dominican Republic, Luxury Bahia Principe Hotels in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, Dominican Republic Hotels with Free Parking, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts Dominican Republic, All Inclusive Hotels in Dominican Republic, All Inclusive Resorts in Dominican Republic, Resorts on the Ocean in Dominican Republic, Hotels with Free Wifi in Dominican Republic, Hotels near Punta Cana auf Deutsch Einfach Schone Ausfluge. Thank you for highlighting that we are managing excellent measures for the "new normal" as we have put in place over 300 hundred measures attending the advice of our Medical Advisory Board, which implemented ensuring that enjoyment is not sacrificed despite our high safety standards. Claim your listing for free to respond to reviews, update your profile and much more. https://www.iberostar.com/en/hotels/punta-cana/iberostar-punta-cana Attractive pool area. Finally, we can assure you that the Vero Water on the property is completely consumable and healthy, it has nothing to do with the water in the sink. Is parking available at Iberostar Punta Cana? There were always employees sweeping the sand. Note: The IBEROSTAR Punta Cana has 302 standard rooms distributed in two 4-story buildings. newer had this problem before. Once again, thank you again for you comments. Dear Guest, Thank you for taking out of your time to share your experience on TripAdvisor regarding your stay at our hotel. Some seaweed yes but that is normal and each morning staff were on the beach removing it. Please see our partners for more details. Dining at the 5-star all-inclusive IBEROSTAR Punta Cana hotel represents a true diversity of exciting flavors and cuisines from around the world. Claim your listing for free to respond to reviews, update your profile and much more. Set in a palm grove. Sun, beach, sunbeds, massages, swimming pool, great food and drink, entertainment, relaxation, are all the ingredients for a perfect vacation. Iberostar shares many of its facilities -- among them two pools, several a la carte restaurants, a kids' club, and a gym -- with neighboring Iberostar Dominicana, an almost mirror image of Punta -Variety of food is great, many choices to choose from, delicious as well. As, Dear guest, First of all, we want you to know we are really pleased that you had such an excellent holiday with us at Iberostar Punta Cana on this fourth ocassion and we want to thank you for sharing your experience with others. Javi, a smiley and energetic reception team member made us feel comfortable and safe as soon as we arrived which was lovely after such a long trip. Iberostar Punta Cana All inclusive 4-star property with pools, private beach, full-service spa Spend the day relaxing at Iberostar Punta Cana All inclusive's private beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Restaurants & Bars. Attractive pool area. have the option to play games, play volleyball or football or the beach or simply have a drink and watch - some of the highlights of our holiday came from the entertainment team - especially the wonderful 'Bruno Mars' and the 'father' of the group who checked on us everyday. 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