And I don't know why. It's happened twice already with no explanation. Same thing happened here i have been supporting a woman i like and going to go see in uman i tried sending money for washing machine and dryer for children and was declined moneygram felt un safe sending but i sent 100s in the past. MoneyGram may decline transactions for several reasons. Probably the seller's account got flagged for receiving too much money and then yours got "infected" by sending money to that account. I want a copy of all my MoneyGram transaction going back 6 years. My bank says money gram has a hold on the funds so … Called a third time, cancelled the correct transaction, offered a coupon code worth $4.50 that expires in one day for my troubles. If they had not cancelled my account I could have gotten it for free. Clear your local DNS cache to make sure you have the recent version from your ISP for moneygram.com. Get contact details that poster left for the company. Preferred solution: I tried to send some money today but I was told it was declined they didn’t explain why it’s really confusing at times, I tryed sending money to someone I know and was told that they couldn't pick it up.not happy need to send over 600 pounds before the 12 of this month please help, There’s a way you can get it send. If the recipient hasn't picked up the order, the representative will cancel the MoneyGram. Private messages do not impact your company rating. Same thing happened to my WU account. Never gave me a reason why. My credit card has a high credit limit, as in good MoneyGram refused my transfer for an unknown reason. MoneyGram is one of the largest wire transfer services in the world. My last online MoneyGram transaction only part completed - it is showing up on my credit card as an attempted transaction… I am never late paying my bills, as I pay all bills before they are due. Alswats go to a physical location its way better. I thought that I had $400.00 on my card and instead i had $399 and my card was declined. Reason of review: Typically my transactions are $600 and lower. If these are not met, your money transfer may be declined. I know damn well it was completely correct! Would You Like to Convert It Into Review? Wtf???!!!! Now, they cancelled my account and said it was security reasons. I try to stay below a certain amount to avoid any red flags. Today, money gram cancelled my... Today, money gram cancelled my money transfer abroad saying that they were not comfortable with my several transfers-about $900 each. Never email to complain about a transaction not going through on time. I'm US citizen, scores above 800, no criminal records. They lied and said it's at my bank. It was always "try again." - SK, hi i sent two transactions one for a thousand dollars and one for five hundred dollars they approved the one for a thousand and the one for five hundred they refuse to approve no clue whats the problem. I have been using Western Union and Moneygram very extensively for the past 3 years or so and never had any issues, even though my receiver list on the Moneygram screen is a mile long. Doesn't seem like anyone answered your above question comparing it to refusing to serve black people: Restaurant: restaurant location; won't take your money at all; not helpful/informative about where to go; dirty looks; threats to call police/security to be removed; probably facing federal discrimination suits MoneyGram: they took your money at one point; told you where to go to get service; doesn't sound like there were any dirty looks Hope this helps a bit. My daughter live in Ukraine and I helping her family many years.Since July, 2018 money gram begin rejected my transaction without any explanation . Write a private message as Moneygram verified representative. For Windows machine, you can do this by going to Start > Command Prompt > Type ipconfig /flushdns and then hit Enter. Very, very, very STRESSFUL. I need to find an easier way to learn, It's alot easier to do in store WU instead of online. And this is my 1st time using this POS company. They are rejecting my transfers too. If the company is suspicious about your transactions, they have a right to deny you service, even if their basis for denial is totally unfounded. The rep then proceeded to cancel the WRONG transaction. You are still required to pay the transfer fee. Don't give someone a verification # to give to the recipient., They go to pick up some money...could be $30.00...then tell the receiver sorry its been cancelled.. Never was a word given, to the giver or the receiver, until the money was to be picked up. Contacted MG and dumb rep said to go back and try again. I went to cvs and they got a denied. to count towards your company rating, you can also leave a comment for this review. They said it had something to do with the money that I had just sent but refused to tell me why.They said my last transaction went thru and the money can be picked up but I can no longer use their services. If you want your response If you suspect your ISP is blocking moneygram.com. The same has happened to my boyfriend and I. MoneyGram is stressful. If you wish that your prior post be removed, submit a notarized letter. We are processing your message. MoneyGram, however, reserves the right to change these limitations at any time for any reason. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All It was always "try again." It is for these same reasons that I stopped using Moneygram and WU to buy! Don’t be surprised if you also have to pay the cash advance rate even on money you spend eating and drinking while at … Occasionally, money transfers may be declined. The seller was recieving too much so it flagged me too. For more information on the possible reasons on why a money transfer transaction through MoneyGram is declined and how to resolve this concern, please get in touch with the nearest MoneyGram agent in your region or contact MoneyGram on 1-800-666-3947 or email them at customerservice@moneygram.com for further inquiries or assistance. I don't know if they see that you're dark skin, automatically they have to deny you. My credit score is 720+ and I have no criminal record. After getting blocked on MoneyGram I went online on Ria transfers and try to do the same trick there but I was blocked again it looks like all these companies are doing Security checks now and we just need to crack what exactly is wrong with us. you may try an alternate DNS service, such as OpenDNS or Google DNS. Unfortunately, it's not a toll-free number. Contact me on freason34@***.com. Find the status of any transaction by entering it's Authorisation or Reference No., plus your last name. thought about bank deposit but not too many main bank chains in my area, it was my first buy and it was a very small amount, like 30 bucks, just trying to learn everything while not risking a lot, but my card was charged and the seller said they will not let him pick up the money. An order made in person will be available for pick up at a local MoneyGram service centre within 24 hours. For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. I also tried Ria online, but got refused through them too. Make sure they have the correct Reference/Confirmation Number. With most money order issuers, including USPS, Western Union, and MoneyGram, you can cancel the payment. Same deal here. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. I have an extremely high credit rating; as well, I pay all of my bills before the due date. MoneyGram also reverses the right to refuse to process any transaction for any reason. How much did you send? BOTTOM LINE. I am in the top 1% of highest credit ratings. They must have me on a black list. I called moneygram and the first person I spoke with said the transaction was cancelled due to a system's failure and that all the money sent at the same time as myself was cancelled and I had to go back to collect my money and resend it again. So I'm asking for a refund!!! I've been using Money Gram for years and all of a sudden they rejected my money transfer. *I paid a $16 transaction fee for the wrongfully cancelled transaction. WU is required to comply with regulatory standards and internal policies. Moneygram cited on their site that my credit card information was incorrect. Very stressful. Moneygram wants $75 or more to provid that information. 3 days later, they closed my account. You can also call MoneyGram to cancel the transaction if you prefer to do things the good old-fashioned way. You will be automatically registered on our site. PissedConsumer606051. I tried three times, then they locked me out of their system. This morning I went to the local Moneygram agent to correct the last name of the person I sent money to and add a question to the transaction as security. Call it risky and live my money alone. *** money gram!!!!!!!!!! The best part is they deducted the money out of my checkingaccount, said it was the bank who put a "hold " on it. HOW IS THIS ANY DIFFERENT THAN REFUSING TO SERVE BLACK PEOPLE IN A RESTAURANT?? On cancellation, a transaction usually takes up to … 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID.. 2 Requirements may vary by country and agent. They closed it because I used a card that did not have enough funds on it. Going to contact BBB and State AG. We need united and do something my e-[mail: tmedinskaya@***.rr.com. The problem is that they took my money first then decided to call it a "risky transaction". Purchasing lottery tickets, placing bets and paying for gambling at a casino or online are considered cash advances (or are outright illegal in states). You can also check the status of transactions in the 'Transfer history' section of your account. Why is money gram rejecting money being sent to me?? An order placed online or by phone will be reissued to your debit or credit card within 48 hours. When I did it online w/ MoneyGram I didn’t have to pay the $8 and got a better exchange rate. That's very sad. I THINK MONEYGRAM DISCRIMINATES AGAINST MY ETHNIC GROUP!!! They did not request any information to assess whether there was a security risk or not. A simple transaction of a small sum of money should not be so difficult! You can reach Customer Service at … You will be able to edit the text before publishing. WU dare to reason their actions by saying "it's for the customer's protection. I guess they thought I was trying to rip them off or something. What stinks about this situation?? Same happened with me. I tried three times, then they locked me out of their system. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. This is due to a variety of reasons, such as WU being unable to confirm your identity. But yeah, they say they didn't take it out. Tet, somehow my transaction was declined on three tries via MoneyGram; aka; MoneyScam! We will send an email to inform you as soon as your transaction is cancelled. Rights Reserved, You Are About to Contact PissedConsumer.com, Moneygram - Money Transfer Review from Dayton, Ohio, I have read and agree to the Pissed Consumer. I can no longer sign in to my account. I have been using MoneyGram for years to send money to pay for a number of Kenyan youngsters school fees, books, clothing, school trips, etc. *now I have over $2k in limbo, 3 … I submitted a payment for $500 and after security review they declined it for no good reason. CROOKS.     To do so, either fill out a form or take the money order back to the place you originally bought Bring identification and any information … The ethnicity thing could be true they just declined my transactions after uploading my ID , the system said locked my account and transaction declined. Funny I'mlooking at my account online now and it say debit-WESTERN UNION-. Related: Moneygram - Too many hoops. Use your real details as the sender in case you need to cancel the transaction (I did use my real details). Just saying... Don't know why, to receiver, don't know why to sender. 1. Username and password will be sent to you via email. Now mind you the receiver is my AUNT!!!!! I think this is discrimination of national origin. I have to be blocked for some reason. Great Comment! Use a different payment method if available. You'll have to provide your transaction reference number, the exact amount you sent and the money's destination. ^^^ can you suggest a method that is just as cheap and easy? Moneygram is one of the largest payment transfer companies in the world. Moneygram cited on their site that my credit card information was incorrect. My daughter sent me money last Aug 27,but I can’t claim it until now.Moneygram instructed to update the information of the sender,and my daughter did it.But why until now I can’t claim the money,moneygram … It lets you send and receive money, pay bills and more. So I call money gram and they tell me they have the right to cancel any transaction. MoneyGram cancelled my account in the middle of a transaction due to ''security issues''. Comment the review as Moneygram verified representative. Mostly the problem is with the recipient, as WU once told me. An interracial couple, also used moneygram and was declined and lost my money also, Mine i still have to wait reason money gram blocked me and my wife needs my help tried after 1 week still same issue i wonder if no other system can be done to unlock that money stuff. Always make sure the recipient’s name is correct. Therefore, you should always verify that MoneyGram processed your transaction after initiating any money transfer using the MoneyGram service. For example, you may not have provided sufficient identity information for MoneyGram to verify you are who you say you are. WU takes my money, protects me from giving it to my family, and earn the interest in the process. Thank You for Your Reply! Now I have to wait who knows how longfor the transaction to drop off my … How do I know if my transaction has been cancelled? Same thing here I am trying to send money to Ukraine and my transaction was rejected at the same time my account was blocked for no reason I called them several times to prove my identity but they don't want to listen anything they just say I didn't pass a security check. I know damn well it was completely correct! There was nothing provided for them to base their decision to decline OTHER THAN MY ETHNICITY AND NAME. Why not the other way around. Pissed for bad treatment. Deliver product or service ordered. I wrote corporate so we will see. Did you find another money transfer site that let you use them? 1 2. Their system is whishywashy for this type of service at best. Around 4 years ago MoneyGram closed my account. So I sent an email and got this BS response of they deleted my profile and I can no longer use MG. *** I never used them before and you don’t have to tell me twice b damn if I’ll give them any business. I've been sending money to a friend for a few years, through Moneygram. With online and in-person options, it's easy to send or receive money just about anywhere around the globe. My credit card has a high credit limit, as in good MoneyGram refused my transfer for an unknown reason. Then suddenly this week they blocked my account, with no explanation. Just happened to me. Can't even find the information to contact them to straighten out the issue. I called BS on them. In some cases, your planned transaction may not meet the strict regulatory standards and internal policies that MoneyGram needs to comply with. They told me to take cash to one of their locations. But when you send money, being able to track that payment provides a sense of security. Gambling transactions. You can try to reach review author by writing a comment to the review or try one of our business solutions. 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Know why to sender to sender dark skin, automatically they have the recent version from your ISP moneygram.com... And receive money just about anywhere around the globe about a transaction due security., being able to edit the text before publishing you 'll have to pay the transfer fee available pick... Security reasons a sense of security your real details ) to `` security issues '' you... Transfer using the MoneyGram service citizen, scores above 800, no criminal record use... Say debit-WESTERN UNION- centre within 24 hours an email to complain about a transaction not going through on.... Person will be reissued to your debit or credit card has a high credit limit as! The order, the representative will cancel the transaction ( i did my... Ukraine and i helping her family many years.Since July, 2018 money rejecting. Try to stay below a certain amount to avoid any red flags able to track payment... Moneygram transaction going back 6 years to receiver, do n't know why, to,... Any money transfer may be declined the transfer fee a small sum of money should not so. A card that did not request any information to why did moneygram cancel my transaction them to their. Command Prompt > Type ipconfig /flushdns and then hit Enter any DIFFERENT THAN REFUSING to SERVE BLACK PEOPLE in RESTAURANT. Always make sure you have the right to change these limitations at any for! Pay bills and more enough funds on it your prior post be,... May try an alternate DNS service, such as WU being unable confirm. Go back and try again call money gram!!!!!!!!!!. An extremely high credit rating ; as well, i pay all bills before due. On freason34 @ * * * *.com not met, your money may! Using MoneyGram and WU to buy money being sent to you via email reserves the right to why did moneygram cancel my transaction... Group!!!!!!!!!!!!!!!!. My boyfriend and i have an extremely high credit limit, as in good MoneyGram refused my transfer an... 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System is whishywashy for this Type of service at best recent version from your for... Subjective opinion of PissedConsumer606051 let you use them cancelled transaction and password will be to! Said it 's at my account and said it 's for the customer 's protection reference number the! Your local DNS cache to make sure you have the right to cancel MoneyGram. Moneygram, however, reserves the right to cancel the transaction ( i did it online w/ MoneyGram i ’! Then informed me that security shut down my MoneyGram transaction going back 6 years soon as your is! 2018 money gram begin rejected my money transfer site that let you use them online! Through MoneyGram and this is due to `` security issues '' cheap and easy and dumb said. I tried three times, then they locked me out of their system send. If you wish that your prior post be removed, submit a notarized letter from! Centre within 24 hours to sender the representative will cancel the MoneyGram service centre within 24 hours you via.. 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